Privacy Policy

This Privacy Policy ("Policy") describes how IPTV Ireland ("we", "us", "our") collects, uses, and protects information you provide when using our IPTV subscription service, free trial, reseller program, or any related services accessible through iptvvireland.irish.

By accessing or using our IPTV service, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue using our service.

2.1 Personal Information You Provide

When you sign up for an IPTV trial, subscription, or contact us, we may collect:

• Full name
• WhatsApp or phone number
• Country and timezone
• Device type for IPTV setup (Smart TV, Firestick, Android, iOS, etc.)
• Payment information (processed securely by third-party providers)
• Any other information you voluntarily provide in messages or forms

2.2 Technical Information We Collect Automatically

• IP address and approximate location
• Browser type, version, and language
• Operating system and device information
• Date and time of visits
• Pages visited and IPTV service usage data
• Referring website

We use the personal information we collect for the following purposes:

• To provide, activate, and manage your IPTV subscription or free trial
• To process payments and prevent fraud
• To send IPTV login credentials, setup instructions, and service updates
• To respond to inquiries via WhatsApp or live chat
• To improve our IPTV service, website, and customer experience
• To send important service notices (renewal reminders, downtime updates)
• To comply with legal obligations under Irish and EU law
• To detect and prevent abuse, fraud, or unauthorized IPTV access

Under the GDPR, we process your personal data based on the following lawful grounds:

• Contract: Processing is necessary to provide our IPTV service to you
• Consent: Where you have given explicit consent
• Legitimate Interests: To improve our IPTV service, prevent fraud, and ensure security
• Legal Obligation: To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information. We only share data with trusted third parties when necessary:

• Payment processors (Stripe, PayPal) for secure payment processing
• IPTV server providers to provision and deliver your service
• Customer support platforms (WhatsApp Business) to communicate with you
• Analytics services with anonymized data to improve our website
• Legal authorities when required by Irish or EU law

All third parties are required to protect your data in accordance with GDPR.

Your data is stored on secure EU-based servers with industry-standard encryption (SSL/TLS, AES-256). We implement appropriate technical and organisational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy.

• Active IPTV subscribers: For the duration of your subscription plus 12 months
• Free trial users: Up to 6 months after trial ends
• Inquiry submissions: Up to 12 months from last contact
• Financial records: 7 years as required by Irish tax law

After these periods, your data is securely deleted or anonymized.

Under the GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us and we will respond within 30 days as required by GDPR.

Our IPTV website uses cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for website functionality (cannot be disabled)
• Analytical cookies: Help us understand how visitors use our site
• Functional cookies: Remember your preferences (theme, language)
• Marketing cookies: Used to measure ad campaign effectiveness (with consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our IPTV service may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies separately.

Third-party services we use include:

• Stripe and PayPal for payment processing
• WhatsApp Business for customer support
• Google Analytics (anonymized) for website analytics
• Cloudflare for DDoS protection and performance

Some of our service providers may be located outside the European Economic Area (EEA). When transferring data internationally, we ensure adequate protection through:

• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by GDPR

Our IPTV service is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18 without parental consent, we will delete that information immediately.

If you believe we may have collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. For material changes, we will notify you via a prominent notice on our IPTV website.

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us via our dedicated contact page or WhatsApp: